Privacy statement

By using this Website, www.wheredidtherivergo.co.uk (the "Website"), you accept the terms of this privacy statement, the copyright statement and the terms and conditions on this Website.

Our commitment to privacy

This privacy statement explains how we (learndirect) collect information from you via the Website and how this information is then used. When you provide us with your personal data in the manner described, you consent to the processing of all such personal data as set out in the privacy statement. Please read this privacy statement carefully and revisit this page from time to time to review any changes that we may have made. If you have any questions or comments about how we handle your personal information, please call us on 0800 101 901 or email us. You may also use these contacts to tell us about any concerns you may have about our privacy statement. We have registered as a data controller (in our registered company name of Ufi Limited) in line with the United Kingdom Data Protection Act, 1998.

What information do we collect?

The information we collect during Registration

If you register your details through the form on the Website, the following information will be held by us:

• your full name
• address
• postcode
• email address
• password

You may also provide:

• telephone number

Registration gives you access to:

• the book voucher
• rewards section

How we use the information we collect

We will use your personal information:

• to fulfil a request for a book
• for general statistics and research

Future Contact

If you wish to receive information about learndirect developments and offers by telephone, mobile, email and post, please invite us to contact you by ticking the appropriate boxes. If at any time, you change your mind about receiving updates, please ring us on 0800 101 901 or email us.

If you consent to future contact your details may also be used by learndirect and our approved partners to send you:

• updates to the campaign
• information on our services and materials
• specific activities such as customer feedback

We will never use your personal data for marketing purposes or to target you for customer feedback purposes without your express consent.

Third parties

To achieve the purposes set out in this privacy statement we may need to give your information to our service providers, including our approved learning providers.

Keeping your personal data

We keep personal data:

• for as long as is necessary to fulfil the purposes we collected it for
• as required by law or
• to enforce or defend legal claims

How do we protect visitor information?

As a registered data controller, we are required to take appropriate technical measures to protect your personal information including making a regular backup of our system and data. All information is contained on a secure server which only a limited number of employees and sub-contractors can access. All parties with access to your information are subject to confidentiality obligations.

Even though we take appropriate technical steps to protect your security, you should remember that data transmission over the internet cannot always be guaranteed as 100% secure so you use the Website at your own risk.

Cookies

Cookies are small text files which are sent to your browser by a web server and stored on your personal computer's hard disk. We use cookies on our Website to:

• cut down the number of times you have to type in data
• record the success of advertising, to target advertising and to track visitor usage

The cookies used on the Website do not collect your personal information.

You can disable cookies but if you do, you may not be able to use certain features on our Website. If you want to know how to remove cookies from your browser go to the 'All About Cookies' website.

Tracking

Some of our webpages may contain invisible electronic tags that allow us to count users that have visited certain pages. These files are only used to identify which advertisements bring customers to our website and you cannot be identified by them. They are not issued by us but by the relevant advertising provider. You can find out more about cookie type devices issued by third party advertisers by clicking through to the website operated by the relevant advertiser. You cannot be identified by these tags. In any event, you can find out more about electronic tags if you go to the 'All About Cookies' website.

In any event, you can find out more about electronic tags if you go to the ‘All About Cookies’ website.

Our policy for children

This Website is aimed at adults who wish to help their children with their English and maths skills. We advise that children should only use the Website with the supervision of an adult or guardian. We recommend that you put parental controls on your internet browser and supervise your children at all times when they are online.

Links

Our Website contains links to other websites. We are not responsible for the privacy policies of other websites and we advise you to read the privacy statement of every website that collects personal information from you.

Updates

We reserve the right to amend this privacy statement from time to time. When we make a change we will update this page of the Website and the date of the last revision is provided at the end of this page. We recommend that you revisit this page from time to time to ensure that you are aware of any changes that we have made to this privacy statement. If you continue to use the Website you will be deemed to have accepted those changes.

Other information

You should note that if our business (or any part of it) is sold or transferred at any time, the information we hold may form part of the assets transferred although will still only be used in accordance with this privacy statement.

For quality control and training purposes, we may monitor or record your communications with us.

Last updated: May 2008